Website policy
Privacy Policy
This policy explains how contact information and website data are handled when you call, text, or use the service-request tool.
Information you choose to send
If you call or send a text, you may provide your name, callback number, service ZIP, address, property type, photos, and details about a possible infestation. Telephone and messaging carriers may process this information under their own policies.
Website request tool
The request tool uses JavaScript in your browser to assemble the information you entered into a text message. You review the message and choose whether to send it. BedBug Homes does not receive the information unless you complete the call or send the text.
How service information is used
Information you send may be used to respond to the request, confirm service coverage, discuss inspection or treatment, prepare a quote, schedule service, maintain service records, prevent abuse, and comply with legal obligations.
Analytics
The site includes internal event hooks for call, text, and prepared-request actions. If analytics or advertising platforms are connected later, this policy and any required consent controls should be updated before data collection begins.
Sharing
Information may be shared with service personnel, communications providers, or professional advisers when necessary to respond, provide service, protect the business, or comply with law. Personal information is not presented on this site as a product for sale.
Security and retention
No internet or telephone system can be guaranteed completely secure. Service records should be kept only as long as reasonably needed for operations, legal obligations, dispute resolution, and safety.
Privacy questions
Call (614) 926-0743 with questions about this policy.